Location: East Amman, Jordan
I often make field visits as part of my job and it can be hectic sometimes . However seeing who suffer from poverty and bad living circumstances smile at my visit makes my day.
What does a normal day look like?
On a normal day I would start off by going to field to seek unprivileged Syrian refugee families in order to collect information with my team members. I would then supply my center with this information so that they can make a decision on referrals or any other procedures.
What is the best thing about your job?
The best part of my job is that I get the chance to help others and make a positive change in their life. Seeing kids who suffer from poverty and bad living circumstances smile at my visit makes my day.
What is the most challenging part about your job?
Trying to control my personal emotions at the sight of the refugees that are suffering. It breaks my heart whenever I am on my field work, and have to witness very difficult humanitarian situations. Once we were on a field visit and we visited a Syrian refugee family. Their conditions were really bad and we decided to make another formal visit in order to help them. On the second visit we were surprised that they have borrowed furniture and a TV set from neighbors in order to look good, it was hilarious it seemed like they missed the whole point of the visit.
Past and future journey in DRC
I started as a case worker then case manager in the Southern part of Jordan, after that I was appointed as a Referral Officer in Eastern Amman and now I am a Field Monitor in Eastern Amman. My aspiration is to acquire more experience in the humanitarian field, and to progress my steps towards higher positions.