For questions, information, or if you wish to file a complaint or report a suspected violation, you can email [email protected] or report a suspected misconduct online.
You can also report complaints or suspected violations to DRC’s in-country mechanisms directly. Please visit the local country-pages for contact details.
Reporting and requests are welcomed in any major language.
This is not a hotline. If an imminent breach of DRC’s Code of Conduct constitutes a serious threat to a person’s life or welfare or to DRC’s integrity, reputation or assets, the witness(es) are encouraged to bring it to the immediate attention of the management level or national authority capable of preventing it.
The person reporting may not necessarily be a victim of wrongdoing her/himself but simply wish to assist DRC by bringing a serious DRC matter to its attention.
This mechanism only applies to serious breaches of DRC’s Code of Conduct, which, if verified, could lead to sanctions against staff or partners. Examples include abuse of position, sexual exploitation and abuse, fraud, corruption, theft etc.
Minor breaches should be raised informally with the person in question or his or her line manager. However, if this does not lead to a resolution, or the matter cannot be raised at the appropriate level, it can be raised through the formal mechanism.
The following categories of reports/complaints are not accepted under the formal Code of Conduct Reporting Mechanism:
Politique De Sauvegarde (FR)
Politique De Sauvegarde (FR)
July 2020
1 mb
Politique de Sauvegarde de Lenfant (FR)
Politique de Sauvegarde de Lenfant (FR)
July 2020
1.1 mb
Revised Child Safeguarding Policy (EN)
Revised Child Safeguarding Policy (EN)
July 2020
891.4 kb
Revised Safeguarding Policy (EN)
Revised Safeguarding Policy (EN)
July 2020
800.4 kb
Política de Salvaguarda de DRC (ES)
Política de Salvaguarda de DRC (ES)
July 2020
249.7 kb
Política de Salvaguarda de niñas y niños de DRC (ES)
Política de Salvaguarda de niñas y niños de DRC (ES)
July 2020
245.1 kb