A Camp Coordination and Camp Management (CCCM) Team Leader will play a pivotal role in ensuring CCCM quality programming in DRC’s CCCM managed displacement Sites in upper Nile, Malakal in internally displaced persons (IDP) camps/PoC, returnees, and refugees at transit Center. His/her responsibilities encompass both operational and strategic elements to ensure that camps are well-managed and residents' needs are met.
He/She will lead, oversee and coordination of CCCM activities, provide capacity building to Staffs, management of displacement camps, ensuring effective service delivery, protection, and the well-being of residents. He/She will foster a collaborative and supportive team environment with stakeholders, address residents’ needs, and ensure compliance with humanitarian standards. The role also focuses on leadership, advocacy, and emergency preparedness to maintain safety, dignity, and accountability within the camps.
Key Roles & Responsibilities:
CCCM Team Management:
- Daily supervision and coordination of the CCCM team (Specialist Officers and Assistants).
- Indicator tracking responsibilities to meet agreed propjets targets
- Budget tracking responsibilities for the delegated projects
- Development of work plans for the CCCM team
- Receipt and review of CCCM staff report such as weekly/monthly reports, assessment reports, distribution reports, and all the normal CCCM usual tools such as New Arrivals Tracking, Service Mapping, Site Monitoring, Safety audits, Training trackers, Fire Safety Incidents reporting, Complaints and Feedback Mechanism, establishing referral pathway and camp infrastructure monitoring.
- Represent DRC’s CCCM in internally and external meetings: ICCG, CCCM Cluster, Coordination meetings, community meetings and other internal meetings: area office meetings, CCCM meetings, etc.
- Ensuring high-quality CCCM programming interventions from the CCCM team.
Oversight of CCCM project Implementation:
- Lead the CCCM team in establishing & training representative and inclusive community committees at managed sites (Malakal PoC, Town, transit Centre, Fashoda, and Manyo).
- Ensure CCCM programming is community-led and incorporates genuine community feedback and engagement throughout the project cycle
- Lead the CCCM team in monitoring sites to identify needs, gaps in service provision, and duplication of efforts at IDP sites. Ensure regular service mappings for all sites is completed by CCCM field staff
- Oversee the implementation of the Community Feedback Mechanism (CFM) by the CCCM team in sites
- Supervise planning and implementation of community-based projects and social cohesion activities at IDP hosting sites.
- Coordinate multi-sectorial assessments of IDPs needs with other DRC teams
- Work closely with the other TLs to provide inputs into developing site plans, including physical infrastructure (Shelters & latrines), service provision, and expansion possibilities.
- Lead the engagement with the Authorities (state, district and site levels) and other relevant local authorities such as district commissioners and other directors of the main government offices such as health, and education offices) to ensure a strong and collaborative working relationship to facilitate implementation of DRC CCCM programming
- Represent DRC with IDP communities, host communities, and other community stakeholders, ensuring a positive two-way relationship and acceptance of DRC SMC programming.
- Develop strong and collaborative working relationships with NGOs, Government, and other service providers operating in DRC-managed IDP hosting sites, to facilitate smooth site coordination of humanitarian service provision.
- Build and maintain mutually respectful relationships with any other key stakeholders.
- Arrange and lead regular and ad hoc coordination meetings with key stakeholders and share and follow up on the agreed meeting minutes and action points.
- Lead the MCLA Assessments when requested by SN-CCCM Cluster.
- Ensure CCCM Team staffs’ presence in field locations.
Community Participation and Representation:
- Establish, support and aid in the design of community committees, recognizing the influence of ‘Camp Leaders’ in the South Sudan context
- Oversee and support representative committees and community groups, ensuring Inclusion is the main factor in composition and any community-based targeting.Information Management:
- Establish, maintain, and actively utilize networks of key informants at IDP sites.
- Plan mechanisms for timely registration of IDPs, including identification of protection-related needs, working closely with the CCCM MEAL/IM Officer
- Ensure the CCCM MEAL/IM Officer has the required support to maintain a comprehensive service and needs-related information database for each site.
- Provide situation reports on IDP movements and other critical information as required.
- Provide weekly reports and other relevant information on site conditions and services.
- Oversee the provision, documentation, and tracking of timely referrals and service requests to critical partners, including escalation of outstanding or emergency cases flagged by the CCCM field staff.
- Analyze site-related and contextual information, and utilize the analysis in planning new interventions with technical support from CCCM specialist and technical coordinator.
Education:
- Bachelor’s degree in social or political sciences, or relevant discipline.
- Minimum four years of experience in international and/or local NGO; ideally involved in the direct implementation and supervision of field-level humanitarian assistance to IDPs
- Significant professional knowledge of CCCM strategies, policies, and modalities.
- Strong conceptual understanding of gender, protection, human rights and humanitarian principles
- Proven leadership skills and related experience in building, establishing, and negotiating relationships and social networks with various stakeholders at the community, local, and national levels
- Proven experience with budget management, planning of activities, and team management
- Excellent representation, negotiation, interpersonal, and communication skills
- Strong team spirit and ability to work comfortably in multicultural contexts
- Strong computer skills (MS Word, Excel, BI, Outlook and PowerPoint).
Working at DRC
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DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 40 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of around 8000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.