Camp Management Specialist

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Overall purpose of the role

The role will work to a) ensure CCCM project implementation thorough local partners, b) take lead in capacity strengthening of key target groups, c) ensure minimum standards are being maintained

The Camp Management Specialist takes a direct part in the implementation with the local partners, responsible for scale up and roll out of DRC’s CCCM approach in oPt in coordination with CCCM, shelter and other clusters and relevant authorities. This includes systematic inclusion of people from all age groups in the community governance structure, building capacity and establishing effective collaboration with local partners and diversity of stakeholders. Effective site monitoring tools in collaboration with cluster, beneficiary registration, and working closely with the DRC local partners. The role aims to ensure teams provide a lifesaving response and coordinate with Shelter, WASH, Health, Nutrition, Mine Action, and integrated protection response so that the displaced families can access basic needs and services in the sites and to work with DRC’s approach in mitigating displacement in hard-to-reach areas in Gaza.

Duties and Responsibilities

Coordination and Information Management: 

• Attend the site level coordination meetings with DRC local partners and ensure minutes of meetings are disseminated on a timely basis with regular action points following up.  
• Ensure representation of DRC in CCCM and Shelter cluster, offering technical support to Cluster team when needed.
• Ensure CCCM Mobile approach is in place in all the locations where DRC operates with its local partners
• Actively engage with the Area Based coordination team. 
• Ensure collaboration with DRC Protection team and DRC protection partners to ensure protection mainstreaming.
• Establish per site a contact master list of stakeholders working in the site. Site level service mapping and monitoring through the shared site monitoring tool (including levels of services delivered). These should be shared in the regular site level coordination meetings with all partners working in the site
• Ensure timely submissions of Cluster tools related to Information management. 
• Ensure an efficient and equitable use of resources – once site needs and gaps are identified, work with Camp Management manager and CCCM Coordinator to raise the gaps identified.
• Establish site level referral pathways for protection and non-protection issues.
• Monitoring of population size, movements (new arrivals and departures) within the sites in coordination with DRC local partners and CCCM cluster.
• Take lead in consortium led multisectoral needs assessments.
• Maintain monthly 4W for each site in coordination with DRC’s local partners.

Mobilization and participation of the inhabitants of the site:

• Ensure effective site level community governance is in place.
• Assess formal/informal existing structures within sites, build on and support existing structures, propose the set up of missing structures.
• Maintain monthly Community committee mapping
• Maintain close coordination and communication with Protection actors ensuring different gender, PWD and vulnerable or minority groups are represented and participate to the established representation structures
• Establish a community system under protection guidance to monitor and maintain common facilities
• Mobilization and participation of the inhabitants of the site for supervision and maintenance of infrastructure

Communication with Communities:  

• In close collaboration with DRC local partners, ensure dissemination of information regarding assistance and services both to the population living in the site and to other interested parties
• In coordination with DRC MEAL and DRC Camp Management manager, ensure establishment of Complaint feedback mechanism to collect, analyze, share, refer and / or take action regarding the population’s complaints and feedback.
• Ensure DRC local partners are providing feedback to community on actions taken against their complaints and feedback (closing the loop)
• Assess community information needs, discuss with the communities on the right channel, coordinate with the service providers/cluster focal points to collaborate and design community messaging
• Support DRC local partners in designing IEC materials in coordination with DRC Protection, Mine action, and consortium parterns.
• In collaboration with the community, ensure conducting awareness-raising activities regarding services and risk mitigation e.g. protection and WASH messaging
• Ensure the community is well informed about the project activities that DRC with it’s partners are going to undertake.

Site improvements and maintenance:

• Working closely with DRC Protection team and community, design “Safety audit” tool and ensure implementation through DRC’s local partners.
• Analyze the outcome of the Safety Audit and share with the relevant stakeholders. Utilize Safety Audit outcome to prioritize site infrastructure works needed at site level. 
• Support DRC local actors in designing site improvement work (ie; BoQ, assessing local market, tracking procurement, PDM)
• Ensure care and maintenance of site infrastructure, including minor repairs and cleaning, while mitigating the impacts of environmental degradation (including through CfW and provision of cleaning materials)
• Set Means of verification (MoVs) for each Site Infrastructure work and ensure following up with the DRC local partners. Monitor progress and impact of each work calculating direct and indirect beneficiaries.
• Discuss and agree with the community on the self-help maintenance of infrastructure and follow up.

Program design, management, and implementation:

• Conduct assessments, identify gaps, support development of concept notes and project proposals
• Ensure community and stakeholder participation, develop all the implementation plans and manage the implementation of all the CCCM activities.
• Refer identified gaps to relevant forums or advocating with CCCM and shelter cluster, authorities, and humanitarian partners for additional support.
• Contribute to the strategic direction of the oPt Country Program Operation through participation in strategic planning meetings and developing strategic documents
• Support the implementation of the projects through monitoring and evaluation (quality control, monitoring objectives, and indicators), to ensure that CCCM activities are implemented following agreed strategies, principles, implementation plans, and donor requirements.
• Ensure timely and regular project documentation and reporting on the project – including performance/progress assessments against pre-defined project objectives, outputs, activities and indicators.
• Promotion of learning from relevant best practices internally and externally.
• Support preparation and review of donor reports for Site Management components for submission.

External Relations

• Represent DRC at the Site Management working group/CCCM cluster, Shelter cluster, and WASH cluster in Gaza on a regular basis and establish strong links with all Site Management and other sectors.
• Stay up to date with donor strategies and practices within oPt and provide technical support to the Head of Operations in donor relations.
• Maintain close collaboration and good relations as required with donors and other partners.

Oversight of Implementation:

• Navigate and mitigate protection risks, access, eviction threats and systemic gate keeping those results in aid diversion in assistance delivery.
• Ensure DRC integrated activities along with other sector leads (in DRC and DRC consortium partners) Protection, Mine Action, Shelter, and MPCA. 
• Conduct frequent field visits to support the local partners and monitor the quality of sector implementation
• Improve collection of site monitoring data in informing responses at IDP sites, for the purposes of analysis and advocacy. Mainstream Age, Gender and Diversity (AGD) in all activities.
• Support the Camp Management manager and DRC local partners to monitor financial commitments and expenditures against budgets with under respective grants.
• Ensure that the organization’s financial, logistics, safety and security and human resources policies and procedures are implemented in relation to all field staff

Capacity building:

• Together with the DRC CCCM Coordinator, DRC CCCM specialists, and Protection coordinator, identify gaps in capacities and opportunities for the roll-out of targeted capacity building activities for the local partner staffs and community groups.
• Conduct learning needs assessment for various target groups for capacity building.
• Analyse the outcome of the learning needs assessment and include training topics into existing contextualised Training package for Gaza.
• Conduct training for local partner staffs, authorities, and community groups.
• Make realistic coaching and mentoring plans for DRC local partner staffs. Apply innovative approach where applicable ie; shadowing local partner staffs in the field.
• Support DRC local partners in SAG SMWG/cluster engagement providing support in strategic direction. 
• Take lead in the arrangements of venue training in terms of ensuring procurement and logistics support in collaboration with support service team.
• Ensure timely submission of the training reports with pre-post test, and submission to Global cluster training registry,

Experience and technical competencies:

• Minimum 3 years’ proven and successful track record of humanitarian experience, with at least 1 year of work experience in the CCCM
• Excellent skills in establishing and building relationships with community
• Excellent ability to understand the needs of displaced persons
• Basic conceptual understanding of gender, protection, and human rights
• Good representation, negotiation, interpersonal, and communication skills
• Strong team spirit and ability to work comfortably in multi-cultural contexts
• Experience with using basic software, such as MS Word and Excel
• Ability to write situational briefings
• Ability to spend extended periods of time in field conditions
• Ability to come up with innovative solutions in an extremely challenging working environment
• Experience in training others, with ToT as an added advantage
• Experience in implementation through local partners (Added advantage)
• Experience in Shelter project implementation (Added advantage)

Languages

• English (Expert))
• Arabic (Optional, Added advantage)

In this position, you are expected to demonstrate DRC’s five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 months, pending funding approval of the ECHO HIP grant

Position Band:  This position will be placed at Non-Management band (G2)

Start date: April 2025

Duty station: Gaza

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals or Expatriates.

Application process

Interested to apply? All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.

Closing date for applications: February 09, 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.