Danish Refugee Council, one of the world’s leading humanitarian NGOs, we are excited to invite you to join our team as a MEAL Officer If you are a skilled and motivated professional ready to make a difference, we want you on board! Together, we’ll work to deliver impactful humanitarian solutions in challenging environments.
About the job
To Provide MEAL support across the programme sectors in the field location for the implementation of routine data collection, analysis & reporting, accountability, periodic evaluations, Surveys & Assessment in DRC Programmes in the field in collaboration with the MEAL Coordinator/Manager in line with the Country Office MEAL strategy. Your main duties and responsibilities will be:
- Work with the program Managers (PMs) to develop a monthly data collection and verification Plan, ensuring that beneficiary groups are visited, and reports collected and sent to Juba by 5th of every month.
- Develop MEAL plans within a month for each grant in the field location and verify existence of the means of verification for each indicator.
- Review monthly field reports and provide feedback on data quality, completeness and trends performance analysis before it is sent from the field to Juba.
- Work with the relevant field programme managers for data collection, QA/QC and ensure reports are consolidated and sent timely.
- Support PMs on regular updating of the MEAL Database including the ITT and ensure project managers update the DRC weekly activity performance tracker (APTT).
- Carry out data quality checks on the MEAL APTT/IPTT and beneficiary Database and carry out projects progress data quality checks using finalized means of verifications.
- Conduct regular supervision visits to each beneficiary groups and programme sites and receive feedback on DRC’s program and sought to understand outcome of the program.
- Provide relevant field staff with MEAL training and ensure the use of standardized M&E tools in the field.
- Carry out spot checks on programme related trainings conducted using training reports and attendance sheets.
- Target setting– Share the relevant indicators with the field team and work with the PMs to set and measure targets and monitor progress on the targets for each donor and in line with the indicators and population figures.
- On the onset of new projects, responsible for the review of activities data collection tools, creating new tools with support from the PMs, and ensuring there is a beneficiary database for each activity.
- Lead the area-level presentation of the MEAL component of every project during kickoff meetings.
- Ensures completeness of activities means of verifications, archiving and reporting beneficiary reach in the MEAL Beneficiary Database.
- Support the over-all process of Surveys and Assessment and research studies including data collection across all programme sectors, advising, supporting and helping practically as and where necessary including support to planning, logistics, participant selection, designing questions and selection and training of enumerators, data collection and documentation.
- Plan and carry out Post Distribution Monitoring (PDM), Market Assessments, Rapid Assessments, beneficiary Satisfaction surveys and other pre and post implementation assessment where and when required.
- Collation and reporting of lessons learnt and learning workshops in the field.
- Carry out quarterly feedback meetings with community members and community leaders
- Ensure good coordination with logistics and finance teams in the field on surveys, assessment and evaluation in the field.
- Default field focal person for supporting FCRM activities (in conjunction with all specific sectors team leads).
- Ensure operation of the field level community feedback mechanism including training of staff, CFM desk focal points, reviewing collected complaints and feedback before submitting to the centralized CFM database.
- Follow up with PMs to ensure beneficiary feedback are discussed and cases requiring referrals are followed up and resolved before submission to the centralized CFM database.
- Support the Accountability focal person in conducting of Core humanitarian standards (CHS) trainings in the field
- Working closely with Accountability focal person in the conduct of Accountability Assessments in the field
- Carry out regular analysis of Feedback and complaints and line manage the CFM desks focal points.
About you
To be successful in this role we expect you to Proven ability to prioritize tasks, meet deadlines, and work with limited supervision., excellent computer skills in MS Word & and Excel.
Moreover, we also expect the following:
Required
- A minimum of 2 years of direct, “hands-on” working experience in conducting surveys, assessments, research, statistical data analysis, monitoring and evaluation of emergency or resilience programmes in conflict or post conflict setting.
- Experience in data collection tool through ODK –KoBo toolbox system to design and convert the data collection tools in to ODK is desirable.
- Experience in data visualization using Power BI and Advance Excel.
- Experience in data management using Office, Excel, EPI-Info, ENA, SPSS and/or STATA. This will include hands-on experience in data capturing and coding, analysis and reporting of indicator data as well as supervising data collection.
- Excellent interpersonal skills both verbal and written communications skills as well as strong team working skills
- University degree in statistics, Information and Technology, Monitoring and Evaluation or related studies
Please ensure to mention the position title and location in the subject line of your application.
Working at DRC
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DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 40 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of around 8000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.