Information Management Specialist

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a Information Management Specialist in Kyiv.  

About the job

The Information Management team is focused on developing information management systems based on the ESRI ArcGIS Online platform, with a planned migration to ArcGIS Enterprise. The team works with various applications within the ArcGIS ecosystem, including Survey123, Field Maps, Dashboards, and Experience Builder. The successful candidate will join the Information Management team and contribute to the development, configuration, and enhancement of different components of the information management systems within the ArcGIS environment. The Information Management (IM) Specialist also involves supporting the integration and maintenance of these systems to ensure their effective operation.

Your main duties and responsibilities will be

In close collaboration with DRC Ukraine Programme departments and under the supervision of the IM Manager and the MEAL Manager:

• Assess and analyses operational workflows and information management processes across DRC Ukraine Programme departments.
• Lead the development, maintenance, trouble shooting and debugging of DRC Ukraine IM Systems, with particular focus on the Esri based system.
• Configure and maintain CSV-based classificators in Esri systems.
• Provide DRC Ukraine Programme colleagues and DRC Partners with tailored training / technical support / coaching on DRC Ukraine IM systems.
• Support in providing beneficiary lists and relevant data for monitoring activities, including Post-Distribution Monitoring (PDM) and evaluation reports.

About you

To be successful in this role we expect you to have minimum 3 years of experience with IM system and database design, development, deployment and management. Moreover, we also expect the following:

Required

• Advanced proficiency in ESRI and ArcGIS, including ArcGIS Dashboard and Experience Builder is a key requirement.
• Advanced proficiency in SQL.
• Experience in developing reports, dashboards, and data visualizations to communicate analytical findings effectively.
• Advanced English proficiency.

Desirable

• University degree in Information Technology, Information Systems, Computer Sciences Statistics, or a relevant field.
• Proficiency in programming languages (Python, Typoscript).
• Proficiency in Kobo, FME, Activity Info.
• Knowledge of data analysis methodologies and techniques, including data cleaning, validation, transformation, and interpretation.
• Knowledge of the IMSMA system and the process of reporting data into it.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: 3-month probationary period, with the possibility of extending the contract until 31 July 2027, depending on performance and funding availability.
• Band: G non-manager.
• Designation of Duty Station: Kyiv.
• Start date: November 2026.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national contracts; starting from EUR 2574 gross per month (depending on experience and qualifications).

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.

Applications sent by email will not be considered.

Closing date for applications: 16 November 2026.

We encourage candidates to apply as soon as possible, interviews might be conducted on a rolling basis. DRC reserves the right to select candidate before the vacancy close date once a suitable candidate has been identified.

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