DRC has been active in Jordan since 2003 where it first responded to the Iraqi refugee crisis and in 2013 to the Syrian crisis providing emergency assistance, protection, and livelihood support to displacement- affected communities in Amman, Karak, Tafileh, Ma’an, Madaba, East Amman, Irbid, and Mafraq governorates as well as in the Azraq refugee camp.

By the end of 2017, Jordan hosted close to 737,500 refugees and asylum-seekers, an increase by some 17,000 people when compared to figures from the beginning of the year. Close to 89% of people of concern were from Syria, followed by some 9% of Iraqi, and a total of 53 other nationalities. While some 83% of all refugees have settled in host communities, particularly in the urban area of Amman and the northern governorates of Jordan, the remaining live in refugee camps.

DRC Jordan’s Interventions

DRC’s country strategy in Jordan aspires to deliver high quality, contextually driven programming, responding to the needs of displacement affected individuals and communities. DRC’s programming in Jordan is focused on two sectors, protection and livelihood.

In 2017, DRC supported 21,620 Jordanian and Syrian individuals in 7 governorates across the country. Through its community centres and outreach activities DRC teams focused on providing access to basic services, and livelihood opportunities as well as strengthening protection and self-reliance of vulnerable households and communities across the Kingdom.

2017 was the year DRC Jordan increased its quality focus with the setting up of a dedicated department in charge of program development, MEL, partnerships and accountability. This lead to the strengthening of existing MEAL and IM capacities with additional resources recruited at field level and the adopting of a new IM system developed by DRC Lebanon. A brand new partnership strategy was also developed with a clear prioritization on diversifying DRC’s partner base in country and building existing capacities towards improved and sustainable assistance for persons of concern (POCs).

In 2017 DRC considerably expanded its activities in Azraq camp and what started as a small own funded livelihood initiative in 2016 has now expanded to a large DANIDA funded livelihood and protection focused project across two centres in villages 6 and 3 of the camp. DRC is currently co-chairing the basic needs working group inside the camp and is recognised as a key livelihood and protection actor by the other actors and refugees inside the camp.

DRC’s Protection Unit works to strengthen the protective environment in local communities, by empowering beneficiaries from refugee and host communities to protect themselves and others, and to claim their rights. Protection activities are as much as possible integrated with Livelihoods interventions and include needs/capacity assessments, community based protection, protection information provision, awareness sessions, protection monitoring, psychosocial support, referrals and cash assistance where appropriate. To ensure reaching the most vulnerable populations, DRC continually develops their network with other INGOs, UN agencies, CBOs and other service providers in Jordan, including through referrals MoUs where relevant.

DRC has been co-chairing the Livelihoods working group and has been key in moving the sector forward. Results have been coming through slowly due to challenging livelihoods circumstances for Jordan in general. It has become clear that livelihoods activities must be flexible and adaptive to a changing policy context.

DRC Jordan Strategic Focus

By maintaining a leadership role in the humanitarian community and in developing protection focused and locally-driven programming, DRC will remain a partner and advocate of choice in Jordan. Through interventions in camp and host community settings and working both directly and through local institutions, DRC Jordan aims to ensure that its beneficiaries are active participants in programming in their own communities and not passive recipients of aid.

Finally, in developing and deepening its strategic partnerships with private sector actors, government ministries and strong local civil society actors, DRC aims to progressively link its gap-filling assistance will longer term recovery and economic development initiatives that will serve the resilience objectives of Jordan and its displaced populations.

DRC’s country strategy in Jordan aspires to deliver high quality, contextually driven programming responding across the continuum of needs of displacement affected individuals and communities.


DRC Jordan developed a partnership action plan which includes a mapping exercise and provides guidance on engagement with all strategic partners: Government, Local Partners, INGOs and Private sector. The Jordan team will continue to improve the quality of local partnerships through systematic capacity assessments and capacity building processes in line with the Global IP policy. Through partnerships, DRC will continue to provide programmatic leadership and influence relevant consortia, SWGs and coordination forums.

During 2017 and 2018, DRC has received financial support from DANIDA, ECHO, GIZ, BPRM, SDCUNHCR, the Jordan humanitarian Fund, DAPP, and King Fredrick Foundation.