HR Specialists for Operational HR

Are you passionate about HR systems, data quality, and supporting colleagues across global operations? Do you enjoy improving processes and strengthening how organisations work with HR data? If so, you might be one of our new HR Specialists, who will support the effective use, quality assurance, and continuous improvement of HR systems and data across our global operations. We are recruiting for two positions. For at least one of these roles, fluent proficiency in French is required.  
 

About the job  

You will be part of the HR Operations & Analytics team and support Country Offices in ensuring consistent application of HR processes and standards through effective use of Microsoft Dynamics 365, our integrated ERP system. The role focuses on strengthening HR data quality, supporting system users, and contributing to the development and improvement of HR system workflows and reporting processes across operations. 

Your main responsibilities will include: 

• Support Country Offices with troubleshooting issues related to Microsoft Dynamics 365 

• Monitor and follow up on HR data quality together with country HR teams and support corrective actions where needed 

• Support HR Partners and HR Coordinators with HR data, statistics, and reporting 

• Contribute to testing and refinement of HR processes and workflows within Microsoft Dynamics 365, including participation in User Acceptance Testing (UAT) 

• Provide input to improvements supporting digitalisation and data reliability within HR systems 

• Collaborate with Country Offices to ensure structured follow-up on data discrepancies 

• Organize and conduct trainings for HR staff on relevant Dynamics modules when needed 

• Support onboarding of new HR staff regarding DRC systems and tools 
   

About you 
 
To be successful in this role we expect you to have strong experience working with HR systems and data, combined with a structured and service-oriented approach to supporting colleagues across multiple locations. You are comfortable working with reporting tools and contributing to process improvements in a global HR environment. 

Moreover, we also expect the following: 

Required 

• Minimum 3 years of experience in a similar role  

• Hands-on experience working with HRIS platforms (preferably Microsoft Dynamics 365 or similar)  

• Strong skills in HR data analysis and reporting using excel and/or Power BI 

• Experience supporting HR data quality monitoring and process compliance  

• Bachelor’s degree in Human Resource Management, Business Administration, Information Systems, International Development, Public Administration or similar field  

• Fluency in English 

Desirable 

• Experience working with Power BI or similar reporting tools  

• Experience participating in User Acceptance Testing (UAT) and system improvement initiatives  

• Experience documenting HR processes and supporting workflow optimization  

• Experience training HR staff on systems and tools  

• Fluent working proficiency in French and/or Spanish, Arabic 

 

In this position, you are expected to demonstrate DRC’s five core competencies:   

Striving for excellence: You focus on reaching results while ensuring an efficient process.   

Collaborating: You involve relevant parties and encourage feedback.   

Taking the lead: You take ownership and initiative while aiming for innovation.   

Communicating: You listen and speak effectively and honestly.   

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. 

We offer 

Contract length: fixed term employment one year, renewable. 

DRC Band: non-management band G 

Work location: Any DRC office may be considered as the work location, but it will be contingent upon the applicant’s right to work in that country as well as further discussions. Note that DRC does not cover relocation fees.  

Start date: As soon as possible, when the right candidate has been found. 

Salary and conditions will be in accordance with specific local DRC salary scale applicable in the country. This is a national position for which local terms and conditions apply. For questions regarding the vacancy please contact Kristine Østensen at  [email protected]. 


Application process 

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered. 

Closing date for applications: 24. May 2026 

For more information about the Danish Refugee Council, please visit our website drc.ngo. 

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes. 

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