Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC Syria
DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers.
About the job:
Under direct line management of Protection Manager, Protection Assistant (PSS Facilitator) is responsible for providing psychosocial support services within the mandate of DRC protection services, and based on the PSS unit plan, including counselling, sustained and structured PSS, unstructured PSS (workshops and awareness sessions) using a targeted approach based on established vulnerability criteria.
Responsibilities:
- Ensure effective, appropriate and safe implementation of all assigned PSS activities in designated area of duty under the supervision of technical guidance from Protection Manager.
- Adhere to DRC SOPs for PSS services to ensure high quality service provision.
- Contribute to service mapping of local and humanitarian actors in the area for effective and safe referrals.
- Provide regular accurate and timely reports on activities, as assigned by line manager.
- Promote awareness of available services among communities in collaboration with relevant local stakeholders.
- Uphold data management and privacy policies by ensuring the correct collection and storage of beneficiary data and maintaining the highest standards of data protection and confidentiality.
- Carry out other relevant tasks as assigned by the line manager.
- Conduct duties in accordance DRC Code of Conduct and DRC Syria Safety procedures.
Experience and technical competencies:
- Relevant professional experience of minimum 2 years, with at least 1 year of demonstrated experience working with people in distress.
- Advanced communication skills with individuals in crisis, experiencing trauma and other conflict-induced stresses.
- Experience coordinating referrals with local service providers or community-based organizations is desirable.
- Strong understanding of humanitarian programming with emphasis on protection and psychosocial support services.
- Strong ability to organize work, meet deadlines, prioritize work under pressure, multitasking and maintain attention to details.
- Good interpersonal and problem-solving skills, creativity and flexibility.
- Ability to work well in teams and promote teamwork, comfortable in a multi-cultural environment, ability to handle pressure well.
- Demonstrated experience using MS Office (Word, Excel).
Education:
Bachelor’s degree in social work, psychology, sociology, behavioural sciences
Languages:
- Fluent written and spoken Arabic
- Working knowledge of English desirable
Application process
Interested? Then apply for this position by clicking on the below link:
- Application Link : Talentech - Protection Assistant-Pss - Application Form
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.
Need further information If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.For further information about the Danish Refugee Council, please consult our website www.drc.org
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DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.