Protection Monitoring Assistant

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

 

DRC Syria

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers.

 

About the job:

Under the supervision of the Protection Monitoring (ProMo) specialist / Officer and line-management of the PM, the Protection Monitoring Assistant is responsible for supporting the timely identification of urgent protection risks and issues affecting target communities as per the Protection Analytical Framework (PAF), and effective implementation of protection monitoring activities in Idleb and Aleppo governorates.  The role contributes to strengthening localized protection analysis through regular engagement with community members, local actors, and service providers to enhance evidence-based protection responses.  

Duties and Responsibilities:

 

Protection Monitoring

• Undertake field monitoring missions to the identified locations and collect protection information as per the Protection Analytical Framework (PAF) on a regular basis.
• Under the supervision of the ProMo Officer, facilitate key informant interviews, household interviews and focus group discussions with Internally Displaced Persons (IDPs), refugees, returnees, migrants, and host community members.
• Engage regularly with community leaders, community-based organizations (CBOs), and local actors to gather protection information and strengthen community-level analysis.
• Share relevant protection trends and risks identified during monitoring with the ProMo Officer to inform coordination with national partners.Ensure the data is collected according do DRC ProMo SOPs and in line with Protection Information Management (PIM) and protection principles, observing data protection SOPs.
• Directly upload protection data into mobile devices through KoBo app to produce clear protection-focused reports and follow-up on identified protection-related issues.
• Maintain up to date and in-depth understanding of community dynamics in the monitored locations.
• During ProMo activities, identify protection needs/risks affecting individuals, households and groups, and conduct internal and external referrals to appropriate service providers in line with Inter Agency Minimum Standards and DRC Safe Referrals SOPs.
• Collect information to regularly update service mapping and referral pathways in collaboration with the ProMo Officer and the Protection Team Leader.
• Collect and verify information to regularly update service mapping and referral pathways, with particular attention to local NGOs, community-based organizations, and public service providers.
• Contribute to testing, data cleaning, and regular debriefing with the ProMo Officer and Protection Manager.
• Under the supervision and guidance of the ProMo Officer, conduct Rapid Protection Assessment following community alerts and in coordination with the sub-national protection sector coordination
•  Provide psychological first aid to individuals in distress and facing protection risks

 

Planning and reporting

Support the ProMo Officer and Protection Manager with drafting and updating regular PIM reports including utilizing digital data collection systems.

•             Support the ProMo Officer with the preparation and submission of weekly and monthly work plans in a timely manner.

•             Participate in weekly meetings with team to address any issues and set team plans.

Collaborate with the MEAL teams in carrying out monitoring, evaluation, and feedback activities within the target locations

 

Coordination and representation:

Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers to ensure active coordination, collaboration, and information dissemination.

•             Support the development and maintenance of effective working relationships with relevant stakeholders including partner agencies, community leaders, community-based organizations, and service providers to facilitate           coordination and information sharing.

•             Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy.

 

Other

• Any other duties relating to the nature of the job as directed by the ProMo Officer or Protection Manager.
• Maintain positive work relationship within the team, and promote team-building efforts in coordination with the PM.
• Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination.
• Must treat all partners and beneficiaries with dignity and respect.
• Participate actively in training when provided, including on PIM, the digital system, and other relevant topics.
• Conduct duties in accordance DRC Code of Conduct, Safeguarding policies and DRC Syria Safety procedures

Experience and technical competencies: 

• At least 2 years of experience in protection services, protection monitoring, data collection or relevant humanitarian action.
• Knowledge of protection information management (PIM), Kobo Toolbox, data collection methodologies, referral pathways and service mapping.
• Experience working directly with local communities and community-based actors in conflict-affected settings. 
• Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.
• Good written and oral communication skills, effective in representation and liaison with external parties.
• Ability to organize work, meet deadlines, work independently and prioritize work under pressure.
• Ability to coordinate multiple tasks and maintain attention to detail.
• Good interpersonal and problem-solving skills, creativity and flexibility.
• Willing to collaborate with and support people from diverse backgrounds including different ethnic groups and religions.
• Demonstrated interest in humanitarian work and supporting people effected by conflict.

Education:

Bachelor/Degree in Social work, Human Rights, Counseling, Psychology, or closely related field

 

Languages:

•  Arabic - Fluent, reading and writing
• Working knowledge of English

Application process

Interested? Then apply for this position by clicking on the below link:

• Application Link :  Talentech - Protection Monitoring Assistant - Application Form

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 29-04-2026

Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.

Need further information If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.For further information about the Danish Refugee Council, please consult our website www.drc.org

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