Supply Chain Manager

The Danish Refugee Council (DRC), one of the world’s leading humanitarian non-governmental organizations, is seeking a highly qualified and motivated professional to join its team as Supply Chain Manager. This role offers an opportunity to contribute to impactful, life-saving humanitarian operations in complex and challenging environments.

We are looking for a results-oriented individual with a strong commitment to humanitarian principles, operational excellence, and partnership development, who is ready to play a key role in strengthening supply chain systems that support effective programme delivery.

About the Job

Responsible for the effective implementation of procurement/logistics systems and functions within the country office with a focus on compliance to the Operations Handbook. This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country supply chain activities.

Key Responsibilities

Procurement

• Receive, analyse and combine procurement plans for most Programmatic and Support related needs, in collaboration with DRC-DDG Programs.
• Support program staff in supply planning and forecasting
• Follow-up and monitor implementation of procurement plans for all grants on a quarterly basis
• Analyze and consolidate procurement needs from Juba Office and Field Offices to reduce redundancy of similar purchases.
• Establish framework agreements for routine supplies
• Provide remote support in ITB management (TOC report, technical analysis and contract award)
• Organize trainings for non-logistics staff and small-scale refresher training for procurement staff.
• Review order requests, quotations, bids, purchase orders, ITB and ensure appropriate support documentation following DRC procedures and guidelines before submission for signatory approval. Review ITB (Restricted, National and International) documentation before advertising or inviting suppliers
• Maintain list of vendors that specialize in providing specific goods and develop preferred vendor agreements.
• Ensure that all suppliers in South Sudan are identified and a vendor database for local purchases with costs is developed and updated regularly.
• Ensure accurate filing systems, including documentation and records of actions, for audit purposes.
• Organize procurement filing system and produce weekly procurement tracking sheets to prioritize needs.
• Ensure implementation of CAST/audit recommendations relating to logistics/procurement.
• Compile monthly reports received from field offices to provide country procurement reports to relevant HoSS
• Conduct meetings as needed and report progress and challenges for procurement regularly to HoSS.
• Ensure the effective and efficient use of all DRC resources to keep costs low while ensuring quality.

Asset Management

• Ensure compliance and implementation of Operations Handbook across all field offices.
• Provide monthly comprehensive country reports on Inventory/Assets to SMT.
  Implement any available tools to improve the inventory management.
• Provide guidance in disposal methods for unused or expired Asset with prior Donor/DRC CD approval.
• Liaise with security staff on security-related transport issues, such as booking in/out, satcomms, radios etc.

Warehouse Management

• Provide monthly comprehensive country report on warehouse inventory to SMT (list and stock value in hand).
• Provide guidance in disposal methods for unused or expired commodities with prior donor/DRC CD approval
• Provide support to the staff while engaging with freight forwarding agencies, freight handling/clearance agents, and local Customs, to ensure that cargo is managed at all points of the supply chain, and that all tracking and reporting deadlines are met.
• Proactively manage the tracking of all supplies, equipment, materiel and food in transit, through its receipt and storage within the Juba facilities.
• Providing input on the location and negotiation of contracting for storage/warehousing that is secure, well-maintained, and meets health and safe working practice requirement.

Fleet/ ICT/ Logistics management

• Assist with the management of all matter’s logistics relating to transport and fuel management, to ensure that vehicles are insured, asset managed correctly, being driven safely, maintained appropriately, damages are reported, and ensure that vehicles internal equipment (tools, comms etc) are complete and serviceable; and that usage of fuel is correctly managed, and logged and recorded.
• Support the related personnel to manage all matters logistics regarding satellite communications and radio communications to ensure that equipment’s are insured, asset managed diligently, operated in the most cost-efficient manner, and maintained appropriately.
• Work to ensure that logistic systems are robust and flexible enough to cope if a crisis occurs to include assessments of airports, transport available, warehousing, access routes, fuel availability, field comms issues, staffing challenges, training required etc. Raising issues though senior management as required
• Work with your manager to capture, plan and regularly update preparedness reporting for the logistic systems in place at your mission. 

DRC Dynamics ERP System

• Ensure proper application of ERP supply chain processes in the region
• Apply reports and data analytics from ERP supply chain system to improve supply chain performance

Management and People

• Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
• Lead the Logistics and SC team (including people planning, performance, well-being and development)
• Accountable for making significant decisions on what the unit does: its purpose, functions and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Make sound decisions based on DRC policies, SOPs, standards, and the advice of technical experts in DRC
• Plan and organize regular logistics training with relevant participants (logistics, program, Human Resources and finance) to ensure agreed and uniform systems to be implemented.
• Will be leading and supporting the transition process of Supply Chain department’s transformation into semi-autonomous unit reporting directly to HQ/Hub on technical performance and limiting the keeping country line management to operational responsibilities.

Requirements

Education

• Bachelor’s Degree in Logistics and/or Supply Chain Management or Certification in Humanitarian Logistics (if there is no Degree).
• Master’s degree is an added advantage

Experience

• Minimum 5 years of experience in humanitarian logistics management within the field of supply chain management, fleet management, asset management, and distribution support
• At least 3 years' experience with people management
• Knowledge and experience of dealing with service providers and contractors’ management
• Excellent computer skills in MS Word & Excel, as well as experience working with an ERP system
• Experience with standard procurement procedures and documentation, obligatory
• Experience with construction and site project management, desired
• Experience with auto mechanics or electrical installations, desired
• Experience working in an (I)NGO
• Full professional proficiency in English

Core Competencies

• Strong interpersonal and relationship management skills.
• High attention to detail and commitment to quality assurance.
• Strong analytical and problem-solving skills.
• Ability to work independently and proactively in a fast-paced environment.
• Demonstrated integrity, professionalism, and commitment to humanitarian principles and DRC values.

Languages

• Fluency in English (written and spoken) is required.
• Knowledge of Arabic or other local languages is an added advantage.

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