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Protection Officer

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Protection Officer

 

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.

 

Overall purpose of the role

Under the supervision of the Protection Manager, the Protection Officer will be responsible for the planning, implementation, and quality delivery of protection activities across South Kordofan. This includes components of case management, protection monitoring, and community-based protection. The Officer will work with vulnerable individuals and communities to reduce protection risks, strengthen community-based protection mechanisms, and ensure access to appropriate services. The Officer will contribute to data collection, awareness-raising, individual protection assistance referrals, and community engagement in line with DRC's protection standards and principles

Responsibilities:

Programme

  • Implement protection monitoring activities, including data collection through FGDs, KIIs, observation, and incident recording using KoBo Toolbox across areas of intervention
  • Conduct systematic outreach to identify individuals at heightened protection risk through field visits, community engagement, and coordination with other humanitarian actors.
  • Provide case management support to vulnerable individuals, including comprehensive assessments, individualized action planning, referrals to internal and external services, and regular follow-ups.
  • Deliver individual protection assistance (cash or in-kind) to mitigate specific risks faced by persons of concern, ensuring all processes are documented in accordance with DRC's data protection protocols, including consent forms, referral records, and case notes
  • Lead the establishment, orientation, and capacity-building of Community-Based Protection Networks (CBPNs), including training on the Code of Conduct and PSEA
  • Engage and coordinate CBPNs and Community Mobilizers in protection monitoring activities to collect qualitative and quantitative data on protection risks, and contribute to the drafting of regular protection monitoring reports.
  • Ensure Community Volunteers (CoVs) and CBPNs remain active and functional through regular follow-up, meetings, awareness sessions, household visits, and community campaigns
  • Facilitate PSS group sessions to promote mutual support, socialization and positive coping strategies
  • Support the designing and delivery of psychoeducational awareness sessions (both content and materials) on psychosocial topics, including stress management, available mental health services, and coping skills
  • Facilitate timely and appropriate referrals for individuals identified through outreach, with regular and systematized follow-up to ensure adequate service provision and identification of emerging trends.
  • Conduct information dissemination, awareness and capacity-building activities with communities on protection risks, on rights and on available services among others, in safe and suitable locations.
  • Perform any other duties related to the provision of protection services and assistance as directed by the Protection Manager

Monitoring and Reporting

  • Produce accurate and timely weekly and monthly reports on all protection activities and submit them to the Protection Manager for review.
  • Ensure proper archiving and filing of all activity reports, case files, and data records in both hard copy and digital formats, using designated platforms and shared drives
  • Use all tools, forms, SOPs, and professional standards related to protection programming as communicated by the Protection Manager, and flag any gaps or challenges to supervisors promptly
  • Ensure proper recording of complaints received through the feedback and accountability mechanism, and support timely follow-up and response .

 

 

Representation and coordination

  • Represent DRC and the programme towards a wide range of stakeholders including individual beneficiaries, community mobilizers, and community-based structures’ members and focals points.
  • Ensure all external representation upholds professional standards and transparent communication to build trust and effective collaboration with stakeholders
  • Ensure that all interactions with person of concerns take place in an environment that respect and promote their safety, agency and dignity in accordance with protection and humanitarian principles

Operations support

  • Support the coordination of programme support activities as they relate to logistics, administration or security as relevant, under the guidance and supervision of the Protection Team Leader and in coordination with the relevant departments.  Comply with all relevant internal policies and directives.

Experience and technical competencies:

  • 1-2 years of professional experience in the field of humanitarian interventions, social sciences, human rights or community development, preferably with an international humanitarian organization.
  • Experience in provision of psychosocial support and community-based protection activities
  • Knowledge of the humanitarian context in Sudan and of the issues related to conflict and displacement.
  • Experience working with IDPs as well as refugees, particularly from South Sudan is desirable.

EDUCATIONAL QUALIFICATIONS

 

University Certificate in the field psychology, social sciences, humanitarian affairs, international law, development or any other related field.

 

LANGUAGES  

 

Fluency in written and spoken English and Arabic

 

Key stakeholders:

IDPs, host community members, Refugees, community mobilizers, community leaders, government representatives, UNHCR, partner organizations .

 

 

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

  • Striving for excellence: You focus on achieving results while maintaining efficient processes.
  • Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
  • Taking the lead: You take ownership of tasks and are open to innovation.
  • Communicating: You are clear, concise, and respectful in your communication.
  • Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct.

 

 

 

POSITION DETAILS

  • Type of contract: National
  • Contract Length: 6 Months
  • Band: H Non-Management
  • Duty station: Kadugli
  • Start date: As soon as possible
  • Closing Date for Application: 8 July 2026

 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees.

 

 

WHAT WE OFFER      

  1. Two Bonuses (during two Eid festivals)
  2. National Social Insurance
  3. Medical Insurance Allowance
  4. Excellent Working Environment and Opportunity for Growth
  5. Various Learning and Development Platforms

 

APPLICATION PROCESS

  1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.   
  2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.   
  3. Mentioning three referees' details of your present supervisor and HR along with past employment supervisor with CV.

 

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

 

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race,

marital status, or other protected characteristics.   

 

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.

 

 

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DRC as an employer

Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.

By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.