SMS Technical Assistant (Engineer)

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a country office in Dhaka.

POSITION PROFILE

The CCCM Assistant (SMS Technical Assistant) will support the implementation, monitoring, and quality assurance of shelter, Disaster Risk Reduction (DRR), landslide risk mitigation, and Nature-based Solutions (NbS) schemes in the Rohingya camps. working in tandem with the Shelter and Settlement Specialist and the Camp Manager with technical guidance from them, and the Technical Assistant will report to the CCCM Manager. The role will support CCCM programming by providing day-to-day technical guidance in the camps, supervising skilled and unskilled Cash-for-Work (CFW) workers, engaging the Rohingya community in discussions related to implementation, and ensuring CFWs attendance.

DUTIES & RESPONSIBILITIES

• Provide technical support to Technical Officer, Team leader and Shelter, and Settlement Specialist in the layout, design, and preparation of Bills of Quantities (BoQs) for shelter, DRR, landslide mitigation, and NbS schemes in line with relevant standards.
• Conduct daily field implementation of ongoing activities to ensure adherence to quality, safety, and relevant standards, addressing technical issues promptly.
• Supervise skilled and unskilled CFW workers during implementation, ensuring productivity, safety compliance, and effective use of materials.
• Engage Rohingya communities in discussions to raise awareness, gather feedback, and integrate community perspectives into scheme/activity implementation.
• Support the technical officer and team leaders in preparing weekly activity updates and progress reports for submission to the CCCM Manager.
• Track and report material usage, forecast consumable needs, and ensure timely requests are raised for procurement and logistics continuity.
• Maintain proper records of materials, tools, and equipment used in activities, ensuring compliance with DRC inventory and documentation procedures.
• Facilitate basic technical orientations and on-the-job coaching for CFW workers and community members to build capacity in shelter, DRR, and NbS techniques.
• Ensure all CFW adhere to safety standards and use personal protective equipment (PPE) during implementation.
• Fill out scheme monitoring checklists and submit updates to supervisors and work with communities on the implementation of Community-Led Projects (CLPs)
• Promote adherence to DRC’s Code of Conduct, safeguarding, and PSEA principles among all workers and community members engaged in activities.
• Carry out any other relevant tasks assigned by the Team leader or Camp Managers.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.

SKILLS AND EXPERIENCES

• Minimum 1 year of experience in site improvement/site development/shelter construction/hazard mitigation, or related engineering/technical work.
• Experience in Rohingya camps or similar humanitarian context is an asset.
• Experience supervising volunteers or CFW workers in community projects.
• Strong communication and coordination skills for working with communities, NGOs, and other stakeholders.
• Proficiency in Microsoft Excel and ability to design and maintain tracking tools.
• Knowledge of inventory management and logistics procedures.
• Willingness to work flexible hours, including Fridays and holidays, if required.

EDUCATIONAL QUALIFICATIONS

• Bachelor’s degree in Civil Engineering or related field.

LANGUAGES  

• English – (Advance)
• Bengali – (Advance)
• Chittagonian/ Rohingya Dialect (Is an advantage)

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: National
• Employment Band: I
• Start date: As soon as possible
• Duty station: Cox’s Bazar
• Closing Date for Application: 07 September 2026

WHAT WE OFFER      

1. Two Bonuses (paid at pro-rata basis with monthly salary)
2. Mobile Allowance
3. Leave Encashment
4. Group Life Insurance including Family
5. Dental and Optical Benefits
6. Gratuity
7. Excellent Working Environment and Opportunity of Growth
8. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.   
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.   
3. Mentioning three referees' details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.   

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.

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