MEAL Assistant

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income generating activities, and wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable, and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.  

DRC has been operating in the West Africa region for over 15 years, running a combination of emergency, livelihood, protection, and advocacy programmes through Country Offices (COs) Guinea, Liberia, Ivory Coast, Mali, Burkina Faso, Niger, Nigeria and a Regional Office (RO) in Abidjan. DRC has 17 offices and more than 500 staff members across the WA region.

DRC started operating in Nigeria in 2015 where plans to run a combination of emergency, livelihood, WASH, protection, and advocacy programmes has been set. DRC currently has offices in Abuja, Yola, Mubi, Maiduguri and planning to run an office in Yobe, besides 50 staff members subject to increase in near future.

Overall purpose of the role: This role has an area focus and ensures compliance to DRC procedures and guidelines within the area. The role contributes to the development of area strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.

Duties and Responsibilities

Responsibilities: (in bullet points)

Results Monitoring and program quality support

• Assist colleagues in Project Cycle Management, in line with DRC guidance and division of labor, accommodating external requirements and internal evidence needs. Specifically, assist in implementation of the MEAL plans, indicator tracking tools and other relevant tools for the area of responsibility.
• Assist in project Kick-off meetings, Quarterly Review meetings and Close-out meetings to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programmes.
• Assist in the implementation and data collection for results frameworks and monitoring processes and tools at the right level.
• Carry our field level data collection and field monitoring and apply ethical principles in the field work, including with regards to DRC Code of Conduct and in line with Protection referral protocols and SOPs.
• Conduct training to enumerators on data collection procedures, tools, requirements and on DRC data protection policy.
• Implement protocols for data protection, storage, sharing, and security in the area of responsibility.
• Support the analysis and ensure reporting of MEAL qualitative and quantitative data collected in line with internal information needs.
• Support the Project Manager, programme teams and grants management in line with the MEAL plan.
• Assist and support the Program and MEAL team in implementation of an evaluations, assessments and surveys as

Accountability

• Assist and support implementation of the different mechanisms for community engagement and feedback in monitoring, evaluation, accountability, and learning in the area of responsibility.
• Assist in the implementation of DRC’s Community Feedback Mechanism.
• Assist and register and follow up to complaints as assigned by the managers and process complaints in a timely, safe and accountable manner.

Perform other duties as required by Line Manager.

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies: (include years of experience)

Essential

• Training in quantitative methodologies, including database management.
• One year of direct experience of monitoring and evaluation related to one or more of these fields: Protection, Emergency NFIs, WASH, Shelter, Livelihoods and/ or Mine Risk Education initiatives.

• Analytical skills and an understanding of a range of methods for monitoring, evaluation and assessment to promote evidence-based learning. 
• Demonstrated ability and understanding to design, commission, and manage assessment methodologies and techniques such as focus group discussions, key informant interviews, observations to name a few.
• Good verbal and written communication skills. Ability to analyse data and summarise it for a range of different audiences.
• Computer literacy, specifically Microsoft package (e.g. Word, Excel) as well as Data collection platforms ODK, Kobo toolbox, CommCare, etc.
• Ability to build support from staff across teams and across members, and to build the capacity of others.
• Proven ability to coordinate effective resource allocation to ensure quality programmes.
• Sound strategic thinking and planning skills, including ability to think creatively and innovate and to set priorities and evaluate progress.
• Commitment to DRC mission, values and approach.
• Commitment to teamwork and understanding of how to contribute.

Desirable

• Professional qualification at BSc level or above in social science, statistics, livelihoods, protection, or economics
• Experience of qualitative research techniques

• Experience in international development

Experience working in emergency response with INGOs, preferably in a humanitarian context.

Education: (include certificates, licenses etc.)

• PGD in social science, Information Management, administration.
• B.Sc. Degree

Languages: (indicate fluency level)

• Fluency in written and spoken English.
• Fluency in local spoken languages.

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating listening and speaking effectively and honestly.
• Demonstrating integrity: Acting in line with DRC’s vision and values

Deadline: Applications close on the 28th of January 2024 at midnight (GMT time).

Note: Applications will be reviewed on rolling bases due to the urgency, therefore a candidate who closely meets the requirements may be selected before the above deadline.

• Only short-listed applicants will be invited for written tests and oral interviews.
• For general information about the Danish Refugee Council, please consult: www.drc.dk