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DRC Italy Ukraine Emergency Response (Hotline)
With the overall objective of protecting and assisting refugees fleeing Ukraine and arriving in the Piedmont Region, and in particular vulnerable groups such as women and unaccompanied minors, DRC Italy has established a hotline to provide support from social (health, accommodation, basic needs) and legal perspective.
Executive summary
The hotline is now active 5/7 days a week (from 9 a.m. to 7 p.m.) and sees the presence of 6 Ukrainian, Russian, Italian, and English-speaking staff that responds to the queries of refugees fleeing Ukraine and entering the Piedmont Region, as well as of the host community in need of information.
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