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success story: How ECHO-Supported Protection Work Shaped Sarah growth

When Sarah Osman joined the Danish Refugee Council (DRC) as a Protection Intern, she believed she already had a solid foundation. With a medical background and previous experience supporting protection programming at the national level, she was confident in her ability to contribute.

What she did not expect was how deeply the experience would transform the way she understood vulnerability, protection, and humanitarian work

What I thought of as vulnerability through a medical lens was only part of the picture. Protection work taught me to look beyond health needs and understand the rights, safety, and structural risks people face every day

Learning to See Protection Differently

Sarah's first months with DRC's Integrated Protection Assistance (IPA) programme challenged many of the assumptions she had carried from her medical training.

Initially, she approached people's situations primarily through clinical and health-related assessments. Working alongside experienced protection colleagues, however, she quickly realized that many risks could not be understood through medicine alone.

Protection concerns required analyzing how conflict, displacement, discrimination, and social conditions affected people's safety, dignity, and access to their rights.

Recognizing this distinction became a turning point in her professional development.

Learning Through Communities

Rather than simply receiving classroom instruction, Sarah learned through continuous mentorship, guided fieldwork, and increasing responsibility.

Together with the IPA team, she participated in field missions, community assessments, and direct engagement with people affected by conflict and displacement. Each visit strengthened her understanding of protection risk analysis, referral pathways, and protection standards while allowing her to apply theory in real-life situations.

"The field is where everything became real," Sarah says.

"The difference between a health risk and a protection risk only became truly clear after sitting with people whose safety, dignity, and agency were directly affected."

Beyond building technical knowledge, Sarah says the internship helped her develop confidence and leadership.

The IPA team encouraged collaboration across all levels, creating an environment where interns were trusted to contribute meaningfully from the beginning. Taking responsibility for field activities early in her placement helped her strengthen her decision-making, contextual judgement, and ability to work under pressure.

I was trusted, challenged, and encouraged to lead. Those are skills no classroom can fully teach, they grow when people believe in your potential before you fully see it yourself.

Making Protection Meaningful

For Sarah, the most rewarding part of the experience was seeing the difference that quality protection programming can make in people's lives.

Watching individuals access support, exercise their rights, and move towards safer and more dignified circumstances reinforced why protection work matters.

Each positive outcome strengthened her commitment to humanitarian work and reminded her that effective protection is built not only on technical expertise, but also on empathy, accountability, and respect for people's rights.

Looking Ahead

Reflecting on her internship, Sarah describes it as far more than a professional placement.

It became a defining step in her journey as a protection practitioner.

"The combination of structured learning, field exposure, and the support of an incredible team gave me the confidence to grow both professionally and personally," she says.

"I leave DRC better equipped to serve vulnerable communities and with a much deeper understanding of what it truly means to practice protection with empathy, and purpose."

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