Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Information Management Specialist (IM Specialist) to support our DRC P2P program under a consortium that has it’s Coordination unit in Tunis.
About the job
The Information Management Specialist (IM Specialist) will lead data management for the P2P consortium, implemented by DRC, Danish Red Cross, and IDC across 10 countries. He/She will oversee beneficiary databases, ensure data accuracy, support MEAL teams with reporting, and develop tools for data collection and analysis. The role includes mentoring and training field and partner teams on data quality and protection standards. Additionally, the IM Specialist will produce dashboards, reports, and trend analyses to support internal and external information sharing.
Your main duties and responsibilities will be:
- Lead the design, roll-out and implementation of IM/knowledge management systems for different activities implemented by the consortium.
- In coordination with technical coordinators, support with the design/management of trackers and databases for all activities, including those implemented through partners.
- Act as the main technical focal point in the administration and roll-out of the beneficiary information management (IM) system and support the development of related guidance/SOPs and data protection measures.
- Provide day-to-day technical support to field and partner teams, including delivering trainings and refresher trainings on the use of IM systems.
- Collaborate with area office teams, MEAL/IM teams, and program teams in country offices to ensure appropriate data management systems are in place and operationalised.
- Assist with developing data collection tools for quantitative and qualitative research related to consortium activities in cooperation with the technical sectors and MEAL Coordinator.
- Generate reports, trend analyses, and information updates for various audiences using data from DRC sectors/partners IM systems; assist in consolidating and analysing trends and key findings of primary and secondary data.
- Support the MEAL and program teams with compiling beneficiary lists for service provision, verification, and monitoring.
- Coordinate with country teams to ensure all activity trackers/databases (including beneficiary and target trackers) are up to date; format and clean data, highlight inconsistencies or errors.
- Develop and maintain a monthly cumulative dashboard to track beneficiaries reached under different interventions (including through partners) and keep indicator trackers up to date for timely and accurate donor reporting.Keeping indicator trackers up to date for all the locations and share timely and accurate figures with the CMU, country MEAL and grants for donor reporting.
About you : To be successful in this role we expect you to have at least 3 years of relevant working experience in Information Management within the humanitarian field
Moreover, we also expect the following:
- Demonstrated experience with developing and managing beneficiary information management systems and relational databases in general
- Previous experience with ActivityInfo in particular is an advantage
- High level of proficiency with developing automated PowerBI dashboards
- High level of proficiency in Word, PowerPoint, SharePoint, Excel
- Experience with analyzing qualitative and quantitative data
- High level of proficiency with KoBo toolbox
- Experience with advanced statistical analysis software (SPSS, R, Stata,…) is an advantage
- Proficiency with R Script is an advantage
- Experience with protection and economic recovery programming is an advantage
- Capacity to produce high-quality graphic oriented reports and analysis
- Experience in working in complex and volatile contexts
- Experience with organising trainings for both technical IM staff and non-technical experts
- Fluency in English, French and Arabic (both written and verbal)
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
- Contract length: 12months
- Band: NMG-G2
- Designation of Duty Station: Tunis
- Start date: 01 May 2026
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact [Samme Tom Dick at [email protected]].
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 15 March 2026
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Working at DRC
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DRC as an employer
Founded in 1956, DRC Danish Refugee Council is Denmark’s largest, and a leading international NGO. We have continuously been ranked as one of the best NGOs in the world - and are one of the few with a specific expertise in forced displacement. In over 30 countries, we protect, advocate and build sustainable futures for refugees and other displacement-affected people and communities.
By working in DRC, you will be joining a global workforce of over 6,000 employees. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.