Menu
News

Ukraine: From war-damaged building to modern service centre — new TsNAP opens in Mykolaiv

Residents of Mykolaiv’s Zavodskyi District can now access a wide range of administrative services in a newly established Administrative Service Centre (TsNAP), set up in a rehabilitated building thanks to the Danish Refugee Council (DRC) and the Ministry of Foreign Affairs of Denmark (DMFA).

©DRC Ukraine, 2025, Mykolaiv, Svitlana Koval.

The modern, accessible facility can now provide fast, safe, and accessible administrative services for up to 1,000 residents daily, including older people, persons with disabilities, and those displaced by the war. 

Located at 11/5 Central Avenue, the TsNAP occupies the ground floor of a five-storey residential building constructed in 1956. The total area of the renovated space is 242.2 m², with additional access to a basement that partially functions as a shelter. 

During the full-scale invasion, the building sustained moderate damage, including broken windows, compromised doors, and deterioration of the façade. Reconstruction began in August 2024, following a competitive tender process initiated by the Mykolaiv City Council. The works were co-financed by DRC with more than UAH 8.1 million (approx. DKK 1.29 million / EUR 173,445) provided by DMFA. 

The rehabilitation included: 

  • Complete demolition of outdated flooring, finishes, windows, doors, and partitions. 
  • Installation of new electrical, plumbing, heating, and ventilation systems. 
  • Set-up of both standard and emergency lighting. 
  • Construction of accessible interior layouts with wider doorways and barrier-free pathways. 
  • Plastering, priming, painting, and suspended ceilings for all rooms. 

In parallel, the Mykolaiv City Council implemented complementary upgrades to enhance functionality, safety, and accessibility, including: 

  • A modern security alarm and access control system. 
  • Video surveillance throughout the facility. 
  • Landscaping and improvements to the surrounding outdoor area. 

The collaborative spirit of our counterparts in the Mykolaiv City Council, together with the substantial support from the Danish MFA, has made this project come to completion timely and with high quality results. Now, DRC team looks forward for Mykolaiv residents to benefit of inclusive and comprehensive services, attending both those that have always called Mykolaiv their home, but also those that have been displaced due to the full-scale invasion, and are now rebuilding their lives in Mykolaiv.

Juan Herrera, DRC South Area Manager, Ukraine

Speaking at the reopening, Mykolaiv Mayor Oleksandr Senkevych emphasised the importance of the project: 

“Today we can say: every district of Mykolaiv now has its own Administrative Service Centre (TsNAP). The opening of the Zavodskyi TsNAP is not just the launch of a new institution, but another step towards creating a convenient, modern and accessible service for the people of Mykolaiv. Here, every resident, regardless of circumstances, will be able to receive support and the necessary services. I thank our Danish partners for their contribution to the development of Mykolaiv. We value this support.”

Jakob Hansen, Head of the Mykolaiv Office of the Embassy of Denmark, underlined Denmark’s commitment: 

“Denmark is committed to supporting Mykolaiv ’s recovery at every level — from large-scale infrastructure to community-based services. This centre is not just about restoring a building; it’s about ensuring every resident in Mykolaiv, regardless of age or ability, can access the services they need.” 

The project was jointly implemented by DRC Ukraine and the Capital Construction Department of the Mykolaiv City Council, ensuring compliance with all technical standards and timely completion within the approved budget. 

With the opening of the Zavodskyi Administrative Service Centre (TsNAP), every district of Mykolaiv now has its own centre. ©DRC Ukraine, 2025, Mykolaiv, Svitlana Koval.

Read more about Europe

Code of Conduct

Page not found

Foresight: Displacement forecasts

About us

Contact us

Help applying: FAQ and chat

Youth empowerment

Young refugees at the Summit of the Future

Other DRC websites

Ukraine: Quarterly protection monitoring reports

PRESSEMEDDELELSE: Den globale humanitære krise forværres, når store donorer skærer i støtten og tvungen fordrivelse accelererer

Agri-Tech Solutions for Better Climate Resilience in Displacement Affected Areas in Iraq

Poland: Tailoring free legal aid to protect refugees and vulnerable minorities

Kilometres of Ukraine's forests are contaminated with explosive ordnance: DRC helps make them safe

Ukraine: New windows and water supply — DRC improves living conditions in western Ukraine shelters for IDPs

Serbia: Ukrainian refugees attend online risk education 

Press Release: A year of war in Sudan has created a deepening humanitarian crisis

The World's Biggest Opportunity Podcast

Project 21 - Protection Data for Informed Actions to the Sahel Crisis

DRC representation in Brussels

Anticipatory Action

Joint civil society statement on the Council’s position on the Return Regulation Proposal

PRAB reports

Protecting Rights At Borders

From hot tea on a small Danish train station to global humanitarian aid

DRC supports Ukraine’s NGOs that hand out the essentials among the most vulnerable

DRC in Ukraine: Emergency aid to Odesa

Borodianka town near Kyiv is in ruins. DRC calls on all parties to stop bombing civilians

Protection Monitoring Dash Board

Protection Monitoring Dash Board Mexico

Dashboards: Peru

Dashboards: Mexico

Dashboards: Colombia

Anticipatory Humanitarian Action for Displacement (AHEAD) model

SPIN: Pastoralist insecurity forecast model

DRC Diaspora Programme Ukrainian response

Where we work

Working at DRC

Salary package and benefits

Fraudulent website misusing DRC’s name and logo

Ukraine: Restoring agricultural production in conflict-affected areas

Education restores hope for displaced children in Apala

Growing up displaced. Understanding and addressing child protection risks in Uganda

Ukraine: Winter under pressure as cities struggle with energy shortages

The Humanitarian Impact of Escalating Hostilities between Afghanistan and Pakistan

A Statement by Regional Directors of 14 International NGOs in the Middle East

Protection reports: Colombia

Desplazados por la violencia criminal: la crisis humanitaria invisible en América Latina

7 cosas que debe saber sobre el desplazamiento en América Latina

América Latina: personas desplazadas enfrentan riesgos significativos y violencia

More content like this

news

Ukraine: Everything under one roof — a gynaecology department unique to the city opens in Mykolaiv

news

Ukraine: “We will stay till the end” — DRC aids communities near the front line

news

Ukraine: How renovations allow Kharkiv residents to live through winter with dignity

news

Ukraine: Safer learning environment for Mykolaiv students — renovation of Construction College completed

news

Ukraine: “All we wanted was for the rain to stop dripping onto our heads” — repairing homes in Sumy Oblast

news

Ukraine: Improving heating system stability in Zaporizhzhia

news

Ukraine: Rebuilding education — the revival of Snihurivka Lyceum in Mykolaiv Oblast

Read more about ...

Climate Conflict Emergency Humanitarian mine action Occupied Palestinian territory Syria Ukraine Afghanistan Algeria Americas Asia Asylum Bangladesh Burkina Faso Cameroon Camp Central African Republic Chad Children Civil society engagement Colombia Democratic Republic of Congo Denmark Diaspora Djibouti Drought East Africa Economic recovery Ethiopia EU Europe Health Innovation Iraq Jordan Kenya Lebanon Legal aid Libya Localization Mali Mexico Middle East Migration Myanmar Niger Nigeria Peace Protection Safety Training Serbia Shelter Somalia South Sudan Sudan Test Location Test Topic Tunisia Türkiye Uganda WASH West & North Africa Women Yemen